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Privacy Policy

Effective Date: 17/06/2024

eLotPay is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.


1. Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us when you register on the website, make a purchase, or contact us. This information may include, but is not limited to, your name, email address, phone number, billing address, and payment information.

Non-Personal Information: We may also collect non-personal information about you automatically when you visit our website. This information may include your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.


2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Process your transactions and manage your orders
  • Communicate with you, either directly
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website and services, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Comply with legal obligations


3. Sharing Your Information

We may share the information we collect about you in the following ways:

  • With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • For Legal Purposes: We may disclose your information if we believe it is necessary to: (i) comply with applicable laws, regulations, or legal process; (ii) protect and defend our rights and property; (iii) prevent fraud; (iv) protect the safety of users of the website or the public; or (v) respond to a government request.
  • With Your Consent: We may share your information with third parties if you give us your consent to do so.


4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.


5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.


If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.


7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those third-party websites before providing them with any personal information.


8. Children’s Privacy

Our services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a user under the age of 18, we will delete such information from our records.


9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the website and our services following the posting of changes will mean that you accept and agree to the changes.


10. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

  • Email: hello@elotpay.com
  • Phone: +1 567 248 2424
  • Address: Suite 3, Watergardens, GX11 1AA, Gibraltar


We are committed to protecting your privacy and ensuring a safe and secure experience with eLotPay. Thank you for trusting us with your payment processing and offshore banking needs.